STRATEGY • CONNECTION • GROWTH
Marketing that connects strategy, creativity and results.
Touch Media helps Australian businesses turn marketing into meaningful customer connections — with strategy, creative execution and measurable results working together.
STRATEGY — CONTENT
TOUCH
MEDIA
CUSTOMER — CONVERSION — GROWTH
STRATEGY BRAND CONTENT DIGITAL SOCIAL EMAIL CUSTOMER JOURNEY REPORTING
Marketing should work as a system — not a collection of disconnected activities.
Touch Media brings strategy, creative, customer experience and measurement together to create marketing that has a clear purpose. From the first interaction with your brand to enquiry, purchase and loyalty, we look at the entire customer journey and identify where marketing can create greater impact.
SEE WHAT WE DO
WHAT WE DO
Marketing that connects the pieces.
From strategy to execution, Touch Media connects the pieces of your marketing ecosystem.
CUSTOMER JOURNEY
See the whole journey. Not just the next campaign.
Every touchpoint is an opportunity to create connection, reduce friction and move customers forward.
DISCOVER
Social • Search
ENGAGE
Content • Video
CONSIDER
Website • Email
ENQUIRE
Lead • Sales
BUY
Conversion
RETURN
Retention
REFER
Advocacy
WHY TOUCH MEDIA
The difference is in the connection.
STRATEGY
Know where you’re going before you start creating.
CONNECTION
Make every customer touchpoint feel intentional.
MEASUREMENT
Understand what is working and continually improve it.
Good marketing gets attention. Great marketing creates connection.
HOW WE WORK
From idea to measurable impact.
01 — DISCOVER
Understand your business, audience, goals and current marketing.
02 — STRATEGISE
Identify opportunities and build a clear marketing strategy and roadmap.
03 — CREATE
Turn strategy into campaigns, content and customer experiences.
04 — MEASURE
Track performance, learn from the data and refine what comes next.
PRICING
Marketing support that fits where your business is now.
Every business is different. Packages can be tailored around your goals, internal capabilities and budget.
CLIENT PERSPECTIVE
What our clients say.
“Touch Media gave us clarity around what our marketing actually needed to achieve. We finally had a strategy that connected everything.”
— CLIENT NAME
Business / Industry
“Instead of simply producing content, Touch Media helped us understand why we were creating it and what we wanted it to achieve.”
— CLIENT NAME
Business / Industry
“Strategic, creative and genuinely invested in our business. Touch Media became an extension of our team.”
— CLIENT NAME
Business / Industry
PROFESSIONAL FOUNDER / BUSINESS PHOTOGRAPHY
ABOUT TOUCH MEDIA
Marketing with a human perspective.
Touch Media was created around a simple idea: marketing works better when you understand the people behind the numbers. We combine strategic thinking with practical marketing execution to help businesses make sense of their marketing, connect with their audiences and create measurable growth. We don’t believe in marketing for marketing’s sake.
CONTENT & VIDEO
Put your brand in motion.
Video creates connection faster than almost any other form of content. From brand stories to social content and customer stories, we create video with a purpose.
START THE CONVERSATION
Not sure where your marketing is leaking opportunities?
Let’s take a look at your marketing, customer journey and growth opportunities.
Frequently asked questions.
Do you work with small businesses?
Yes. Touch Media works with businesses at different stages and can tailor strategic and executional support around their needs.
Do you only provide strategy?
No. Strategy is the foundation, but Touch Media can also help with implementation across content, social, digital, email, video and reporting.
Can you work with our existing marketing team?
Absolutely. Touch Media can operate as an extension of an existing team or provide independent strategic direction.
Do you offer one-off projects?
Yes. One-off strategy projects, campaigns, audits, content projects and customer journey work are available.
Do you offer ongoing support?
Yes. Ongoing monthly marketing partnerships are available.
Can you help if we don’t know what marketing we need?
Yes. That’s often where we start. A strategy or marketing health check can identify priorities before further investment.
Ready to make your marketing work harder?
Let’s connect the strategy, creativity and customer experience behind your next stage of growth.